Privacy Policy

HouseFly AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based real estate assistance service.

Information We Collect

We collect the following types of information:

• Phone Numbers: Your mobile phone number when you initiate or respond to SMS communications
• Message Content: The content of SMS messages you send and receive through our service
• Usage Data: Information about how you interact with our service, including message timestamps and frequency
• Device Information: Basic technical information such as your mobile carrier and device type
• Real Estate Information: Property preferences, showing requests, and other real estate-related data you share

How We Use Your Information

We use your information for the following purposes:

• To provide real estate assistance and coordinate with agents on your behalf
• To respond to your inquiries about properties, showings, and rental information
• To schedule property viewings and coordinate with real estate agents
• To improve our service and develop new features
• To ensure compliance with legal obligations and carrier regulations
• To prevent fraud and maintain the security of our service

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

We do not share mobile subscriber information (including phone numbers, opt-in data, or consent) with third parties for marketing or promotional purposes. Subscriber information is only shared with subcontractors or service providers solely for the purpose of enabling our services (e.g., SMS delivery or customer support).

• Real Estate Agents: We share relevant information with agents to assist with your real estate needs
• Service Providers: We work with trusted third-party providers who help us deliver our service (SMS platforms, hosting services)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Opt-Out: You can stop receiving SMS messages at any time by replying "STOP"
• Access: You can request information about what personal data we have about you
• Correction: You can request that we correct inaccurate information
• Deletion: You can request that we delete your personal information, subject to legal requirements
• Portability: You can request a copy of your data in a portable format

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you opt out of SMS communications, we will stop sending messages but may retain your information for a limited period to comply with legal requirements and prevent re-enrollment.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: